Getting started with computers

Guides for anyone who is new to using a laptop, or who wants to become more confident with the basics.

Start here

If you are reading this, you have already turned on your computer, opened a browser, and found your way here. That is a great start.

This section is here to help you build on your knowledge and feel more confident. It gives you simple guidance on the everyday things you might want to do next, like getting online, sending emails, and finding useful information.

What you will learn

In these guides, you can learn how to:

  • explore the internet safely
  • set up and use an email account
  • understand the basic apps and tools on your laptop
  • look up local services and support

You do not need to learn everything at once. You can dip in and out of these guides whenever you need them.

Information and guides

Learn My Way

The Learn My Way website has free guides for you to gain digital skills. The subjects include how to use the internet safely, how use your computer for work and to stay in touch with friends and family.

Find and use local services online

This guide is for anyone who wants to use their computer to find and use local services, support, or information in their area.

Microsoft support

The Microsoft support website has guides to using Windows 10 and 11, as well as individual application guides in their "products" menu. You can also use this website to get troubleshooting and repair advice.

Guide to using CoPilot and AI

AI tools can help you to complete tasks more easily on your computer. Find out more in our handy guide to get you started.

Find out more about using CoPilot and AI