Share, Reuse and Join Up

Description

Sharing and reusing data, platforms and processes to provide an efficient joined-up experience.

Simplify, Standardise, Share

Public sector austerity, as well as exponential increases in demand, means that it is now important to “follow the money”, with a focus on redesign and innovation across the areas of significant expenditure and a focus on outcomes for places over traditional service delivery models.

Local CIO Council / SOCITM

How making better use of data use will help your programme

Your programme will benefit from:

saving time and money, by reusing open data that is already available
reducing the risk of error and fraud, such as using standard identifiers for properties and streets to catch invalid addresses
infrastructure and services containing consistent information
a more consistent experience for citizens when they use government services online, which builds trust
only collecting the data you need and only collecting it once
making datasets interoperable to make data easier to share within your organisation and across other government organisations

GOV.UK Technology Code of Practice

Rationale

Sharing and Re-using, breaks down the traditional ‘silo’ approach to services for customers, and supports a flexible organisational design as staff are not confined to single-use systems.

Digital Processes and solutions can be ‘stood-up’ quicker when reusing an existing set of components and building centres of excellence for re-useable processes. Business Cases for investment in digital components are stronger when they are re-useable over many services. This ‘lego-brick’ approach enables continuous improvement as components are improved, or switch-over.

Implications

Share, Re-use, Join Up can be applied to

Digital Customer
- Tell Us Once; consistent experience; customer accounts
Digital Council
- A common platform; shared data; Centres of Excellence for common processes.
Digital Place
- Shared Platforms, joint working, coordinating interventions

Tools / Methods / Resources

Open Standards
Open Source
Shared Infrastructure
Common ‘Registers’ for ‘Single Version of the Truth’
Common and Shared Platforms
Capability Map
Low-Code
Open Data
Data Mesh

Maturity / Check List

Is new data being collected that already exists elsewhere?
Is a single-use system being proposed which could be achieved by configuring a low-code generic tool?
Is there steps in the process that could become a corporate or place service?