BETA This playbook is in BETA, we think it’s good enough to be useful right now, but there are gaps that need filling – your feedback will help us to improve it.

Description

Empowering teams to deliver requirements iteratively and incrementally.

Agile delivers a ‘minimum viable product’ on time and in-budget, which can then be further improved and reworked to take account of changing needs, environment, and technology opportunities.

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Agile methods encourage teams to build quickly, test what they’ve built and iterate their work based on regular feedback.

Agile methods allow you to quickly make any changes while you’re building the service, and also when it’s live …

Government Service Design Manual

Rationale

The new council will go through a period of transformation to unify products and services, and to present a modern digital offer to customers and partners. We will need to empower multi-disciplinary teams, representing users, practitioners, and technologists to rapidly bring forward incremental solutions, building towards a target end-state.

Agile provides the ability to create and respond to change. It is a way of succeeding in an uncertain and turbulent environment; supporting the concept of ‘fail fast’ and ‘learn quickly’ so that projects can be continually re-planned.

New technology opportunities are continually evolving and maturing; a traditional project approach that might take 2 years, could be obsolete before it delivers.

Implications

Agile can be applied to

  • Digital Customer
    • Requirements and feedback to prototypes. Private Beta test before a solution is made fully live.
  • Digital Council
    • Empowered teams continually delivering valuable incremental products and services
  • Digital Place
    • ‘One team’ approach across local agencies.

Tools / Methods / Resources

  • Digital Playbook to define how teams can work in agile phases
  • Empowered multi-disciplinary teams
  • Process redesign
  • Lightweight ‘gate’ steps to ensure quality and conformance
  • Common Target Architecture
  • Horizon Scan for emerging technologies

Maturity / Check List

  • Is the project adopting an Agile approach so that it delivers value in time?
  • Are teams empowered?
  • Have the opportunities of new technology been explored?

Last reviewed: July 14, 2023 by James

Next review due: January 14, 2024

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