Our website is one of the main ways people connect with us, so it needs to be clear, accurate and easy to use. That is why I took a deep dive into the site for the 2025 Core Site Content Review. I wanted to see what is working well and what could be better.
I reviewed our website to find what needs fixing and how we are making it more accurate, accessible and user-friendly for everyone. Here’s what I discovered and what is next.
Why I did this review
Simply put, I wanted to make sure our content does its job. Is it relevant? Is it easy to navigate? Does it meet accessibility standards? By looking at every section, I spotted areas that need attention and created actions to make the site better for everyone.
What I looked at
I checked things like:
- Grammar and writing style
- Heading sizes and structure
- How tables and accordions are used
- Accessibility issues
- Outdated or duplicate content
How I did it
I went through each section carefully and compared it to our content inventory. Quick fixes were done straight away, while bigger jobs were noted as tasks to be completed later by the team.
What I found
Outdated or redundant content
Some pages are old or repeat information found elsewhere. These will need to be removed, merged or archived after checking with the right teams.
Content structure and navigation
A few pages are hard to find because they are not linked in menus or tagged properly. Others have confusing features like unnecessary district pickers.
Accessibility and usability
Accordions and tables pop up where they are not needed, which can make things harder for users. Headings and button labels also need to be clearer and shorter.
Content maintenance and governance
Some pages don’t have a clear owner or review process. Old meeting records and newsletters need checking and possibly removing.
Calls to action and user journey
Some pages don’t tell users what to do next. Downloadable content should be better integrated into the main page.
Technical and functional issues
There are broken dropdowns, confusing forms and old URLs that need cleaning up.
What is next
Here is what the team will be focusing on in 2026.
- Review and clean-up: Remove outdated or duplicate content.
- Improve accessibility: Fix headings and remove unnecessary accordions and tables.
- Clarify ownership: Make sure every page has someone responsible for updates.
- Streamline navigation: Tag and link pages correctly.
- Enhance user experience: Add clear calls to action and simplify forms.
I have already added 42 action tasks to our planner to make these improvements happen.
Conclusion
This review isn’t just about tidying up – it’s about making sure our website works for everyone. By improving accessibility, navigation and content quality, we will create a site that’s easier to use and more reliable. Thanks for your support as we make these changes and keep our digital presence strong for 2026 and beyond.
