Blog and updates

We are always looking for ways to make online experiences better. That is why we have recently completed a review of the 100 most important and popular service pages on the Somerset Council website. This work is part of our…

Our website is one of the main ways people connect with us, so it needs to be clear, accurate and easy to use. That is why I took a deep dive into the site for the 2025 Core Site Content…

When creating content for the web, it is easy to default to uploading a PDF or Word document. But before you hit “save as,” ask yourself: Does this need to be a document at all? Often, the best user experience…

We live in a world that often values appearances over substance. This is especially true when it comes to disability inclusion, both in physical spaces and digital ones. The truth is, exclusion doesn’t always look like a locked door or…

Introduction Welcome to this blog series exploring the world of Accessibility and Digital Inclusion, told from the perspective of someone still learning. Rather than starting with “The Basics of Accessibility,” I have chosen a different approach for this first post.…

When we created our current website we took the content from the previous one and adapted it to fit the new look and feel. Sometimes we split content out, other times we combined it to have everything about a particular…